Consultation and Engagement Hub

Every year, we have to make hundreds of decisions that affect the community. That's why we want your input. Find all the opportunities to get involved here – and let us know your thoughts on things that matter to you.

Recent consultations and surveys are displayed below. Alternatively, search by keyword, postcode, interest etc.

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Open consultations and surveys

Forthcoming consultations and surveys
Battle Street Development
See all forthcoming consultations and surveys

Closed consultations and surveys

  • Hexham Road Development

    As part of our plans to deliver vital adult social care services and affordable housing for the people of Reading, we are working on plans to develop the former Willows care home site on Hexham Road. Our proposals include: a day care service for adults with learning disabilities ... More

    Closed 22 November 2022

  • Whitley Wood Community Centre Consultation

    The council will soon be investing in a new temporary community centre locally which will provide a home for clubs and social events in your area. This temporary community centre will remain in place until a permanent replacement can be built. More

    Closed 6 November 2022

  • Whitley Wood Organisation Engagement Survey

    The Council will soon be investing in a new temporary community centre locally in Whitley Wood which will provide a home for clubs and social events in the area. This temporary community centre will remain in place until a permanent replacement can be built. More

    Closed 6 November 2022

  • Coley Park Community Centre Consultation

    The Council are carrying out consultation into the Autumn so you can tell us what you like about Coley Park and what you would like to see improved, including at your local community centre at 140 Wensley Road. More

    Closed 16 October 2022

  • Residents survey 2022

    The Council has commissioned ORS to carry out our next residents survey. This asks about residents’ views of the Council, its services and the Borough. The survey will take place with a representative sample of residents, primarily by telephone, with limited in-street interviews, from the... More

    Closed 18 September 2022

We Asked, You Said, We Did

Here are some of the issues we have consulted on and their outcomes. See all outcomes

We asked

We asked the residents of Reading to identify their concerns across Reading

You said

The top 5 issues identified by the survey across the Borough were:

1. Drugs (1st in 2019 & 3rd in 2017)

2. Parking Issues (2nd in 2019 & 1st 2017)

3. Motorbike and vehicle nuisance (Potholes were 3rd in 2019)

4. Flytipping

5. Burglary (4th in 2019) Speeding was 5th in 2019 & 2017

We did

We have shared these results with the local Safer Neighbourhood Forums and the Community Safety Partnership

The Safer Neighbourhood Forums are now working on the priorities that were identified for their local areas.

We asked

What changes can be made to the draft SPD to improve clarity, provide helpful guidance for shopowners and improve the design of shopfronts and high streets throughout the Borough?

You said

There was widespread support for the SPD’s aim and contents. 15 written representations were made and resulted in improvements to the text. A summary of each representation and the resulting changes to the document is available here.

We did

We asked

In Autumn 2021, Marketing Means were commissioned by the Council to undertake a representative sample survey of 1,000 residents via telephone and in-street interviews. The purpose of the survey was to gauge levels of satisfaction with the local area, the Council and the services it provides.

You said

Generally, the 2021 results are either consistent with or better than those in 2020. For example, satisfaction with the way RBC runs things is up 2% to 66%; agreement that RBC provides value for money is up 10% to 54%.

Reading’s results are higher than those from the national LGA survey in terms of satisfaction with the way RBC runs things (66% compared with 56% nationally) and agreement that Reading Borough Council provides value for money (54% compared with 43% nationally).

However, satisfaction with individual services is generally lower than in 2020 (following the national trend), and broadly similar to those from the LGA survey. Highest satisfaction is with parks and green spaces; highest dissatisfaction is with road maintenance.

A summary of results can be found here at Appendix 12.

We did

The annual Residents' Survey provides insight to the Council to ensure that service improvement is carried out and that services are designed around feedback from residents.

Residents were asked about the areas which needed most improvement. The top three - and how Reading Borough Council is responding to those concerns - are:

  • 38% told the Council roads and pavement repairs were their priority: Over the past three years the Council has invested £9 million on Reading’s largest ever repair programme which will see 436 residential roads and many more pavements resurfaced. The Council is proposing a further £8 million road repair investment over the next three years in its latest budget
  • 26% said level of crime concerned them the most: The Council continues to work with Thames Valley Police colleagues carrying out a strategic assessment of crime issues in the borough and putting in place a new Community Safety Plan focused on reducing the level of serious crime
  • 26% also said affordable decent housing needed the most improvement: The Council is investing £88 million to build more than 300 new affordable homes over the next four years, reducing the housing waiting list and providing affordable rent properties to local residents, including provision for adult social care, sheltered housing and Reading’s essential key workers. A further £34 million is being spent on low carbon measures up to 2030 to improve energy efficiency in Council homes.

Please click here to read the full press release on the Residents Survey.