Consultation and Engagement Hub

Every year, we have to make hundreds of decisions that affect the community. That's why we want your input. Find all the opportunities to get involved here – and let us know your thoughts on things that matter to you.

Recent consultations and surveys are displayed below. Alternatively, search by keyword, postcode, interest etc.

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Open consultations and surveys

Closed consultations and surveys

  • Residents survey 2022

    The Council has commissioned ORS to carry out our next residents survey. This asks about residents’ views of the Council, its services and the Borough. The survey will take place with a representative sample of residents, primarily by telephone, with limited in-street interviews, from the... More

    Closed 18 September 2022

  • Draft Reading All-Age Autism Strategy 2022-2026

    Autism is a lifelong developmental condition that affects the way that a person interacts with and experiences the world around them and how people perceive, communicate and interact with others. Autistic people see, hear and feel the world differently to other people. Autism varies... More

    Closed 18 September 2022

  • Reading’s Domestic Abuse and Safe Accommodation Strategy 2022 – 2025

    Domestic abuse is a public health issue, which can affect anyone regardless of their age, sex, race, gender identity, sexual orientation, religion and disability. The Domestic Abuse Act 2021, defines Domestic Abuse a s individuals aged 16 and over who are ‘personally connected’ to... More

    Closed 5 September 2022

  • Community Safety and Serious Violence Strategy

    Reading’s Community Safety Partnership is a statutory partnership that brings together Reading Borough Council, Thames Valley Police, Royal Berkshire Fire & Rescue Service, the Probation Service, Brighter Futures for Children and other organisations involved in preventing and tackling crime and... More

    Closed 5 September 2022

  • Crescent Road Traffic Regulation Order (School Street)

    The effect of this Experimental Traffic Regulation Order is to prohibit any motor vehicle, except eligible vehicles as agreed by Reading Borough Council, to enter into or proceed in the length of Crescent Road (between Wokingham Road and Bulmershe Road) from 8.15 – 9.00am and 2.45... More

    Closed 28 August 2022

We Asked, You Said, We Did

Here are some of the issues we have consulted on and their outcomes. See all outcomes

We asked

We asked the residents of Reading to identify their concerns across Reading

You said

The top 5 issues identified by the survey across the Borough were:

1. Drugs (1st in 2019 & 3rd in 2017)

2. Parking Issues (2nd in 2019 & 1st 2017)

3. Motorbike and vehicle nuisance (Potholes were 3rd in 2019)

4. Flytipping

5. Burglary (4th in 2019) Speeding was 5th in 2019 & 2017

We did

We have shared these results with the local Safer Neighbourhood Forums and the Community Safety Partnership

The Safer Neighbourhood Forums are now working on the priorities that were identified for their local areas.

We asked

What changes can be made to the draft SPD to improve clarity, provide helpful guidance for shopowners and improve the design of shopfronts and high streets throughout the Borough?

You said

There was widespread support for the SPD’s aim and contents. 15 written representations were made and resulted in improvements to the text. A summary of each representation and the resulting changes to the document is available here.

We did

We asked

In Autumn 2021, Marketing Means were commissioned by the Council to undertake a representative sample survey of 1,000 residents via telephone and in-street interviews. The purpose of the survey was to gauge levels of satisfaction with the local area, the Council and the services it provides.

You said

Generally, the 2021 results are either consistent with or better than those in 2020. For example, satisfaction with the way RBC runs things is up 2% to 66%; agreement that RBC provides value for money is up 10% to 54%.

Reading’s results are higher than those from the national LGA survey in terms of satisfaction with the way RBC runs things (66% compared with 56% nationally) and agreement that Reading Borough Council provides value for money (54% compared with 43% nationally).

However, satisfaction with individual services is generally lower than in 2020 (following the national trend), and broadly similar to those from the LGA survey. Highest satisfaction is with parks and green spaces; highest dissatisfaction is with road maintenance.

A summary of results can be found here at Appendix 12.

We did

The annual Residents' Survey provides insight to the Council to ensure that service improvement is carried out and that services are designed around feedback from residents.

Residents were asked about the areas which needed most improvement. The top three - and how Reading Borough Council is responding to those concerns - are:

  • 38% told the Council roads and pavement repairs were their priority: Over the past three years the Council has invested £9 million on Reading’s largest ever repair programme which will see 436 residential roads and many more pavements resurfaced. The Council is proposing a further £8 million road repair investment over the next three years in its latest budget
  • 26% said level of crime concerned them the most: The Council continues to work with Thames Valley Police colleagues carrying out a strategic assessment of crime issues in the borough and putting in place a new Community Safety Plan focused on reducing the level of serious crime
  • 26% also said affordable decent housing needed the most improvement: The Council is investing £88 million to build more than 300 new affordable homes over the next four years, reducing the housing waiting list and providing affordable rent properties to local residents, including provision for adult social care, sheltered housing and Reading’s essential key workers. A further £34 million is being spent on low carbon measures up to 2030 to improve energy efficiency in Council homes.

Please click here to read the full press release on the Residents Survey.